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adrian-suarez/help-desk-agents
Open-source AI ToolStatus: Published — critical fields verified, some fields unverified
adrian-suarez/help-desk-agents: Multi-agent IT help desk built on VS Code and GitHub Copilot. Three AI agents (triage, diagnostics and escalation) run on a Node.js/TypeScript MCP server that enforces the business rules: deterministic handoffs, verified auto-remediation, PII redaction and an append-only audit trail. Stack: MCP SDK v2, Drizzle ORM, PostgreSQL, Zod, Docker.
- Multi-agent IT help desk built on VS Code and GitHub Copilot. Three AI agents (triage, diagnostics and escalation) run on a Node.js/TypeScript MCP server that enforces the business rules: deterministic handoffs, verified auto-remediation, PII redaction and an append-only audit trail. Stack: MCP SDK v2, Drizzle ORM, PostgreSQL, Zod, Docker.
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Risk
No known risk within the verified fields.
12
All fields
5
Verified
0
Verified empty
7
Unverified
Open-source AI Tool details
Repository
| Repository | https://github.com/adrian-suarez/help-desk-agents |
| Ecosystem | github |
| Package | adrian-suarez/help-desk-agents |
| Publisher | adrian-suarez |
| License | UNKNOWN |
| Latest release | UNKNOWN |
| Status | ACTIVE |
| Homepage | UNKNOWN |
| Documentation | UNKNOWN |
Runtime
| Platforms | UNKNOWN |
| Runtime requirements | UNKNOWN |
| Installation | UNKNOWN |
Critical Evidence
| Field | Status | Last checked / observed / Freshness | Confidence | Evidence |
|---|---|---|---|---|
| Pricing | UNKNOWN | Not obtained | Not obtained | 0 |
| Availability | UNKNOWN | Not obtained | Not obtained | 0 |
| Language | UNKNOWN | Not obtained | Not obtained | 0 |
| Integration | UNKNOWN | Not obtained | Not obtained | 0 |
| Deployment | UNKNOWN | Not obtained | Not obtained | 0 |
| Commercial use | UNKNOWN | 2026-11-09 | Not obtained | 0 |
Functional Evidence
| Field | Status | Last checked / observed / Freshness | Confidence | Evidence |
|---|---|---|---|---|
| Capability | UNKNOWN | Not obtained | Not obtained | 0 |
| Automation behavior | UNKNOWN | Not obtained | Not obtained | 0 |
| Input | UNKNOWN | Not obtained | Not obtained | 0 |
| Output | UNKNOWN | Not obtained | Not obtained | 0 |
Change history
- 2026-11-09 Published (some fields unverified)
Registered metadata
| archived | ACTIVE |
| canonical_repository | https://github.com/adrian-suarez/help-desk-agents |
| documentation_url | UNKNOWN |
| entity_kind | OPEN_SOURCE_AI_TOOL |
| homepage_url | UNKNOWN |
| installation | None |
| latest_release | UNKNOWN |
| license | UNKNOWN |
| package_ecosystem | github |
| package_identifier | adrian-suarez/help-desk-agents |
| platforms | None |
| publisher | adrian-suarez |
| runtime_requirements | None |
Field verification (12 fields)
| Field | Status | Confidence | Value | Last checked / observed | Evidence |
|---|---|---|---|---|---|
| archived | ✓ Verified | Not obtained | ACTIVE | 2026-11-09 | |
| canonical_repository | ✓ Verified | Not obtained | https://github.com/adrian-suarez/help-desk-agents | 2026-11-09 | |
| documentation_url | ? Unverified | Not obtained | UNKNOWN | 2026-11-09 | No evidence |
| homepage_url | ? Unverified | Not obtained | UNKNOWN | 2026-11-09 | No evidence |
| installation | ? Unverified | Not obtained | None | 2026-11-09 | No evidence |
| latest_release | ? Unverified | Not obtained | UNKNOWN | 2026-11-09 | No evidence |
| license | ? Unverified | Not obtained | UNKNOWN | 2026-11-09 | No evidence |
| package_ecosystem | ✓ Verified | Not obtained | github | 2026-11-09 | |
| package_identifier | ✓ Verified | Not obtained | adrian-suarez/help-desk-agents | 2026-11-09 | |
| platforms | ? Unverified | Not obtained | None | 2026-11-09 | No evidence |
| publisher | ✓ Verified | Not obtained | adrian-suarez | 2026-11-09 | |
| runtime_requirements | ? Unverified | Not obtained | None | 2026-11-09 | No evidence |